Terms of service

Terms of Service
Last updated: 23.04.2026


1. Overview

This website is operated by Shygol. Throughout the site, the terms “we”, “us” and “our” refer to Shygol.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein.

If you do not agree to these Terms, you may not use our website or services.


2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in South Africa

  • You will not use our products for illegal or unauthorized purposes

  • You will not transmit harmful code (viruses, malware, etc.)

Any violation of these Terms may result in termination of your access.


3. Products & Services

Shygol sells skincare products including face wash, toner, serums, and creams.

We:

  • Reserve the right to limit product quantities

  • May discontinue products at any time

  • Cannot guarantee that product results will meet your expectations

  • We do not guarantee specific skincare results, as outcomes may vary from person to person.

Product use is at your own risk.


4. Medical Disclaimer

Our products are cosmetic and not medical products.

We:

  • Do not provide medical advice

  • Recommend consulting a doctor or dermatologist if needed

  • Advise performing a patch test before use

Shygol is not responsible for skin reactions, misuse, or incorrect application of products.


5. Pricing & Payments

  • All prices are listed in South African Rand (ZAR)

  • Prices may change without notice

  • Payment must be made in full before order processing

We reserve the right to cancel or refuse any order at our discretion.


6. Orders & Accuracy

You agree to provide accurate:

  • Billing information

  • Shipping details

  • Contact information

We are not responsible for delays or issues caused by incorrect information provided by you.


7. Shipping & Returns

All purchases are subject to our:

  • Shipping Policy

  • Refund & Returns Policy

By placing an order, you agree to these policies.


8. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Branding

belongs to Shygol and may not be copied, reproduced, or used without permission.


9. Third-Party Services

We may use third-party services (e.g. Shopify, payment providers).

We are not responsible for:

  • Third-party websites

  • External links

  • Their policies or practices


10. Limitation of Liability

Shygol is not liable for:

  • Any direct or indirect damages

  • Losses from product use

  • Delivery delays

  • Website errors or interruptions

Use of our website and products is at your own risk.


11. Changes to Terms

We reserve the right to update these Terms at any time.

Your continued use of the website means you accept any changes.


12. Governing Law

These Terms are governed by the laws of South Africa.


13. Contact

For any questions regarding these Terms, contact:
Email: support@shygol.com